Client Project Manager
We're looking for a highly motivated individual who is confident managing and dealing with clients, internal staff and freelancers. To start out, you will undergo training and learn our systems and processes before soon taking on responsibilities of your own.
Your role will ultimately be to organise and manage projects and retainer-based work, ensuring that we keep to set budgets and timelines. This will also include the scheduling and planning of internal and freelance resources on an on-going basis. The purpose of this is to ensure that all work is done quickly, effectively and efficiently.
The other half of your role will be to manage some of Blue Eye Deer’s existing clients, ensuring they are happy and to look for new opportunities to provide value with our services.
You will work alongside the Content Manager to assist with managing client relationships along with driving retainer and project-based work. You will also be required to assist with the production of marketing outputs and administration tasks as required.
You will have excellent written and verbal communication skills and can work as an individual and as part of the team. You will be comfortable working in a fast-paced and changing environment.
You will have excellent attention to detail, be analytical and have good numeracy skills.
The successful candidate will need to be passionate about helping our client's and the business succeed.
Primary responsibilities:
Planning, organising and scheduling internal and external resources
Driving projects and retainer-based work
Managing client relationships with key stakeholders
Assisting with project and retainer-based outputs
Performing administrative tasks as required
Client and customer research projects
Assisting other staff to ensure that Blue Eye Deer is always delivering excellence to existing and prospective customers
Requirements:
Bachelor degree in Marketing, Advertising, Sales or similar
Excellent communicator (both written and verbal)
Self-motivated with a strong work ethic
Detail-oriented individual
Good understanding of different digital channels (training will also be provided)
Ability to work by yourself and as part of a team
Hungry to learn and participate in your own development as a professional
Ideal traits and attributes:
‘Can do’ attitude
Passionate about people
Collaborative team player
High integrity & ethically minded
Ability to adapt and think on your feet
Performance measures:
Meeting project and retainer-based timelines and budgetary requirements
Maintaining smooth-flowing internal workflows
Client satisfaction levels
Quality assurance (as overseen by managers)